Customer Account Executive

Customer Account Executive

Birmingham

C£30,000 p.a. + uncapped commission

• Do you enjoy building lasting customer relationships while achieving sales targets?
• Are you confident identifying opportunities to grow existing accounts?
• Would you like to work for a company that values both customer service and commercial success?

The Company:

ER Recruitment are excited to be working with a well-established and growing organisation that is continuing to invest in its people.

Due to continued expansion, they are looking to recruit Customer Account Executives to join their successful commercial team, supporting existing customers while helping to grow revenue through excellent account management.

Role & Responsibilities of the Customer Account Executive:

• Build strong relationships with an existing customer portfolio.
• Understand customer requirements and recommend appropriate products and services.
• Identify opportunities to upsell and cross-sell.
• Proactively contact customers to maximise account potential.
• Manage customer enquiries from initial contact through to completion.
• Maintain accurate CRM records and account activity.
• Achieve individual and team sales targets.
• Deliver a consistently high standard of customer service.

About You as the Customer Account Executive:

• Previous experience within account management, customer success, customer retention, internal sales or sales.
• Passionate about delivering excellent customer service while achieving commercial objectives.
• Strong communication and relationship-building skills.
• Self-motivated and target driven.
• Organised with excellent attention to detail.
• Competent using CRM systems and Microsoft Office.

Additional Benefits:

• Uncapped commission.
• Excellent training and development.
• Career progression opportunities.
• Supportive team environment.
• Modern office facilities.

This opportunity could suit candidates currently working as a Customer Account Executive, Account Manager, Customer Success Executive, Customer Relationship Executive, Customer Retention Executive, Internal Sales Executive, Sales Executive or Client Services Executive.

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.

We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you.