Customer Account Manager - Temporary to Permanent - Team Valley

Customer Account Manager

Gateshead (Team Valley) | Office Based | Temp to Perm | Immediate Start

Are you an organised administrator who enjoys keeping things running smoothly and managing multiple tasks at once? We're recruiting for a Customer Account Manager

to join a busy and supportive team in Gateshead.

In this role, you'll coordinate deliveries, manage order information, update internal systems and liaise with customers, suppliers and colleagues by phone and email to ensure everything progresses efficiently. This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, has great attention to detail and enjoys being at the heart of the operation.

What's in it for you?

• Starting salary of £25,350, rising to £26,810 (inclusive of bonus) upon securing a permanent position
• Temp-to-perm opportunity
• Immediate start available
• Monday to Friday, 8:30am to 5:00pm (37.5 hours per week)
• Free on-site parking
• Full training provided
• Career development opportunities
• Supportive team environment with regular socials, celebrations and great on-site facilities

The Role

You'll work closely with customers, suppliers and internal teams to ensure customer orders are processed accurately and delivered on time.

Key Responsibilities

• Preparing customer quotations and processing orders
• Keeping customers updated throughout the order process
• Coordinating stock availability and delivery arrangements
• Liaising with suppliers, manufacturers and internal departments
• Uploading and maintaining accurate documentation

About You

We're looking for someone who:

• Has previous administration, customer service or order processing experience
• Is highly organised with strong attention to detail
• Enjoys building positive customer relationships
• Can manage multiple priorities effectively
• Takes a proactive, solutions-focused approach
• Enjoys working within a collaborative team environment

What Office Angels Offers You

When you work with Office Angels, you'll benefit from:

• 28 days paid annual leave (accrued weekly)
• Exclusive discount vouchers for high-street brands
• Eye care vouchers
• Pension scheme options

If you're looking for a varied administrative role with a great team and long-term prospects, we'd love to hear from you.

Please note: Due to the volume of applications received, we are unable to provide individual feedback to all applicants. If your application is successful, a member of our team will be in touch. Reasonable adjustments are available throughout the recruitment process.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.