Customer Engagement Assistant in Chelmsford, Essex

Customer Engagement Assistant – Immediate Start

Colchester, Essex

Full-Time | Immediate Start | Customer Interaction & Promotions

Enjoy meeting new people? Have a natural ability to strike up conversations and make people feel welcome? Looking for an opportunity where you can develop new skills and build your confidence?

Our client in Colchester is expanding its customer engagement team and is looking for enthusiastic individuals to support its growing promotional campaigns.

Working at retail pop-ups and live promotional events, you'll be representing established clients, interacting with customers and helping introduce exciting products and services. This is a varied, people-focused role where personality, communication and a positive attitude are just as important as experience.

About the Role

As a Customer Engagement Assistant, you'll be at the heart of the customer experience, helping create positive interactions between customers and the brands being represented.

You'll be welcoming people, starting conversations, introducing promotional offers and helping customers learn more about the products and services available. You'll also work closely with the wider team to support successful events and achieve campaign objectives.

Full training is provided, making this an excellent opportunity for someone looking to develop their skills in customer service, marketing and sales.

What You'll Be Doing

• Engaging with customers at retail pop-ups and promotional events.

• Introducing products, services and promotional offers in a friendly and professional manner.

• Building rapport, answering questions and creating positive customer experiences.

• Supporting promotional activities and encouraging customer participation.

• Working alongside the team to deliver successful campaigns and meet daily objectives.

Who We're Looking For

This role would suit someone who enjoys working with people and wants to develop their confidence in a customer-facing environment.

Ideally, you'll be:

• Friendly, approachable and confident communicating with others.

• Positive, reliable and motivated to learn.

• Comfortable working in a busy, face-to-face environment.

• A team player with good organisation and time management skills.

Previous experience in customer service, retail, hospitality, events or sales is beneficial but not essential. Full training and ongoing support are provided.

What's on Offer?

• £600–£800 OTE per week.

• Uncapped commission and weekly pay.

• Full-time opportunities with immediate starts available.

• Comprehensive training and ongoing coaching.

• Hands-on experience working with established brands.

• A supportive team environment with opportunities for career progression into senior and leadership positions.

Apply Today

If you're a people person looking for a new challenge and want to develop valuable skills while working in an energetic promotional environment, we'd love to hear from you.

Submit your CV today to be considered for the Customer Engagement Assistant position. Shortlisted applicants will be contacted regarding the next stage of the recruitment process.