Customer Hire & Sales Coordinator - Irthlingborough
Kemp Recruitment Ltd
Salary: 28,000
Hours: Monday to Friday 8am to 5pm
We are looking for a Hire Desk Controller to join a busy and growing team, managing hire enquiries and requests while delivering excellent customer service and efficient administration.
What You'll Be Doing as a Hire Desk Controller
- Process customer on and off hire requests accurately and efficiently in line with company procedures.
- Raise purchase orders and hire contracts using internal systems.
- Liaise with suppliers and customer sites to arrange the supply of plant and equipment.
- Monitor deliveries, resolve any issues, and escalate where necessary.
- Ensure all supplier paperwork relating to hires is accurate and complete.
- Build and maintain strong working relationships with suppliers, customer sites and internal teams.
- Work within agreed deadlines whilst managing multiple priorities in a fast-paced environment.
- Previous experience in a Hire Desk, Plant Hire, Customer Service or Administration role is desirable.
- Excellent organisational skills with strong attention to detail.
- Confident communicator with excellent verbal and written communication skills.
- Ability to prioritise workload and work independently whilst contributing as part of a team.
- IT literate with the ability to learn and use internal systems proficiently.
- Positive, enthusiastic and adaptable approach to work.
- Plant hire or construction industry knowledge is advantageous but not essential.
- Flexible approach with the ability to adapt to changing priorities.
This is more than just a coordination role – it’s a chance to become a trusted point of contact for key accounts, with plenty of variety and responsibility. You'll join a supportive team that values efficiency, initiative, and collaboration.
If this sounds like the challenge you've been looking for, apply now to make your mark in a rewarding and engaging role or call Shane from Kemp Recruitment on (phone number removed) for more information!
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