Customer Interaction Advisor

Job Advert: Customer Interaction Advisor

Location: Corby
Contract Type: Temporary
Industry: Manufacturing & Production

This is a full time role working 37.5 hours a week between Wednesday and Sunday. The weekday shifts are between 8am and 9pm and the weekend shifts are between 7am and 3.15pm

Are you passionate about providing exceptional customer service? Do you thrive in a vibrant environment where your communication skills can shine? Our client, a leading organisation in the manufacturing and production sector, is seeking a dynamic Customer Interaction Advisor to join their dedicated team in Corby!

This is an exciting opportunity for individuals who enjoy engaging with customers and ensuring their needs are met with professionalism and a smile. If you are someone who loves making connections and has a knack for problem-solving, this role could be the perfect fit!

Key Responsibilities:

Engage with customers through various channels, including phone, email, and chat, ensuring all interactions are positive and productive.
Provide accurate information about products and services, addressing inquiries and resolving issues in a timely manner.
Collaborate with internal teams to ensure customer feedback is effectively communicated and addressed.
Maintain a high level of product knowledge to assist customers with their questions and concerns.
Keep records of customer interactions and transactions, ensuring all information is accurately logged.

What Our Client Offers:

A vibrant and supportive work environment that values teamwork and collaboration.
Opportunities for personal and professional development within the organisation.
A chance to make a difference by contributing to customer satisfaction and loyalty.
Competitive compensation and flexible working hours.

Ideal Candidate Profile:

Previous experience in a customer service role, preferably within a manufacturing or production environment.
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
Strong problem-solving skills and the capacity to handle challenging situations with grace.
A positive attitude and a genuine desire to help customers.
Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.

This role is perfect for anyone who enjoys a fast-paced and engaging workplace where every day brings new challenges and opportunities. If you are ready to take the next step in your career and make a real impact in customer interactions, this position offers a fantastic platform to do so.

Don't miss out on this chance to shine in a role that values your input and commitment! Apply today and take the first step towards a rewarding temporary position in Corby with a respected employer in the manufacturing industry. Your next adventure awaits!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.