Customer Order Administrator

New Appointments Group

Remote-friendly
Customer Order Administrator

Peterborough (Hybrid - 3 days onsite per week)

Pay Rate: £13.49 per hour

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team on a 6-month temporary contract based in Peterborough.

This is an excellent opportunity for someone with strong administrative, order processing or data entry experience who enjoys structured, detail-focused work and thrives in busy environments.

This role is focused on ensuring customer orders are processed accurately and efficiently while supporting the administration of the full order lifecycle.



Key Responsibilities

  • Process customer orders accurately and within agreed deadlines.

  • Manually allocate parts to customer orders using internal systems.

  • Prepare export and shipping documentation.

  • Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.

  • Maintain and cleanse system data, including customer records, pricing and order holds.

  • Produce and distribute standard internal reports.

  • Carry out general administrative duties, including filing, scanning and document management.

  • Identify and escalate issues or exceptions where appropriate.

  • Suggest process improvements to support continuous improvement initiatives.



About You

To be successful in this role, you'll have:

  • Previous experience in administration, order management, order processing or a similar data-focused role.

  • Excellent attention to detail and a high level of accuracy.

  • Good Microsoft Office skills, particularly Excel, Word and Outlook.

  • The ability to work efficiently with structured and repetitive tasks.

  • Strong organisational skills with the ability to manage your workload and meet deadlines.

  • A proactive attitude and willingness to learn new systems and processes.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

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