Customer Order Processor (Evenings)
Adecco
Customer Order Processor (Evenings)
Location Cockermouth
Pay £13.55 per hour (inclusive of evening shift uplift)
Hours 5 evening out of 6 - Sunday to Friday
Working Pattern:
- Sunday: 5:00pm - Midnight
- Monday to Friday: 6:00/7:00pm - Midnight
- 2-5 nights per week will be considered
Job Role
Process high volumes of customer orders received via:
- Voicemail
- Online ordering portals
Enter orders accurately and efficiently within order cut-off times.
Monitor and manage the sales inbox, prioritising urgent customer requests.
Process customer credits and assist with account enquiries.
Respond to customer enquiries via live chat and email.
Make outbound calls to resolve:
- Order queries
- Product shortages
- Customer complaints
Work closely with our Night Assembly Team to ensure orders are ready before nightly dispatch deadlines.
Maintain accurate customer records and update company systems.
Deliver exceptional accuracy while working to strict deadlines.
Previous experience will be required:
- Order Processing
- Data Entry
- Sales Administration
- Customer Service Administration
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Application opens at the source listing. Free for jobseekers.