Customer Service Admin

Customer Service Administrator

Oldbury

£12.71 per hour

Monday to Friday, 9:00am – 5:00pm

Immediate start available

Looking for a stable office role with regular hours and no weekend work? Our client in Oldbury is looking for a reliable Customer Service Administrator to join their friendly, supportive team. This is an excellent opportunity to join a well-established business with over 70 years of success and the genuine opportunity to secure a permanent position.

We're interviewing immediately, so early applications are encouraged.

What’s in it for you?

• Immediate start
• Regular hours
• Genuine opportunity to secure a permanent position
• No weekends
• Full training provided
• Supportive team
• Long-established and stable business
• Free onsite parking

Key Duties:

• Processing customer orders and updating systems
• Handling customer enquiries by phone and email
• Maintaining accurate records and databases
• Supporting complaint resolution and escalating issues when required
• Managing incoming calls and correspondence
• Providing general administrative support to the team

Requirements:

• Good communication skills, both written and verbal
• Competent IT skills, including Microsoft Office
• Strong attention to detail and organisational skills
• Ability to work independently and as part of a team

This role is expected to become permanent following a successful temporary period, offering a genuine long-term opportunity with a stable and well-established employer.

Please note: Due to the high volume of applications, if you have not heard from us within two weeks, unfortunately your application has been unsuccessful.