Customer Service Administrator in Wednesbury, West Midlands

Customer Service Administrator | £12.71 per Hour | Full-Time | Temporary Ongoing

An opportunity has arisen for a Customer Service Administrator to join a busy and growing organisation in the Willenhall area. Working within a supportive administration team, you will play a key role in ensuring customer information is accurately processed and maintained, while providing a high standard of service through email communications and general administrative support.

This role would suit someone who is highly organised, enjoys working with systems and data, and has excellent attention to detail. The position is offered on an ongoing temporary basis with an immediate start available.

As the Customer Service Administrator, you will be responsible for -

• Responding to customer emails and providing updates regarding scheduled collections
• Updating customers to confirm when their collection requests have been added to the system
• Accurately inputting collection information onto internal databases
• Setting up and maintaining new customer site records on the in-house system
• Scanning and uploading paperwork to ensure accurate electronic records are maintained
• Ensuring all customer and collection information is recorded correctly
• Maintaining organised and up-to-date system records
• Supporting the wider administrative function with general office duties

Ideally, you will have experience in -

• Administration and customer service roles
• Data entry and maintaining accurate records
• Working with a high level of accuracy and attention to detail
• Communicating professionally via email and telephone
• Microsoft Office applications, including Outlook, Word, and Excel

On offer for this Customer Service Administrator role -

• Immediate start available
• Ongoing temporary assignment
• £12.71 per hour
• 35 hours per week
• Monday to Friday, 9:00am - 5:00pm

This is an excellent opportunity for an organised and detail-oriented administrator looking to join a busy team and make an immediate impact.

If you are a customer-focused and proactive individual with strong administrative skills, please apply today.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.