Customer Service Administrator
Pertemps Basingstoke
Pertemps are currently recruiting for a Customer Service Administrator to join a manufacturing business based in Alton. This will be a full-time office-based position.
Responsibilities as a Customer Service Administrator:
- Act as first point of contact for customer enquiries via phone, email and online channels
- Provide accurate product, training, pricing and delivery information
- Resolve customer queries, complaints and issue in a timely manner
- Accurately input customer orders into company systems
- Monitor order status and update customers on progress or delays
- Assist in preparing reports, spreadsheets and customer documentation
Requirements:
- Excellent customer service experience
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office
- Experience with CRM or ERP systems
- Own transport due to rural location
The Role:
- Monday – Friday, 8am – 4.30pm
- £13 per hour (rising to £13.50 ph after 3 month probation)
- 20 days annual leave plus bank holidays
- Located in Alton
If you are interested in this Customer Service Administrator role, please give Jemma a call at Pertemps.
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