Customer Service Administrator in Oldbury

Posted by Pertemps Black Country Perms

Our well-established Manufacturing client based in Dudley are recruiting for a Customer Service Administrator.  This is a fantastic opportunity to join the team due to growth in the business.

Duties: -
  • Process customer orders / schedules and coordinate from start to finish

  • Act as a central point of contact, responsible for key customers, internal operations and suppliers to meet customer demand requirements efficiently, handling everything from procurement to final delivery and invoicing.

  • Work with customers to accurately forecast on-going demand.

  • Create schedules and forecasts for supporting raw materials onto suppliers to meet operational requirements and customer demand.

  • Monitor and optimise stock levels, including safety stock. Maintain a balance to avoid shortages and excess stock hold.

 Key Skills: -
  • Proven experience of working in a similar role.

  • Exceptional communication skills – verbal and written

  • Strong planning skills – ability to take customer demand and productionise 

  • Customer driven - strong customer-focused mindset. Dedicated to delivering high levels of service.

  • Good IT skills - Excel (intermediate) and working knowledge of Sage Line 50

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Application opens at the source listing. Free for jobseekers.

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