Customer Service Administrator in Edinburgh, City of Edinburgh
Posted by Search Consultancy Ltd
£13.47 – £13.50 an hour
Edinburgh · Permanent
Customer Administrators - Multiple Opportunities!
Leading Financial Services organisation | South Gyle, Edinburgh
💷 £13.47 per hour + holiday pay
🕘 Monday-Friday, 9am-5pm | Full-time
📍 Office-based | Free on-site parking
📅 Long-term contracts until May 2027, with potential extension and permanent opportunities
Ready for your next opportunity?
Search Consultancy is recruiting multiple Customer Administrators to join a busy, growing team within a leading Financial Services organisation in South Gyle.
This is a great opportunity to develop your skills, gain valuable industry experience and join a supportive, professional team.
Whether you're an experienced administrator or have strong processing skills and want to progress your career, we'd love to hear from you!
What you'll do
Process customer and adviser requests using internal systems and investment platforms.
Meet deadlines and service-level agreements (SLAs), ensuring accuracy at every stage.
Investigate queries, resolve issues and work with internal teams.
Maintain accurate, up-to-date customer records.
Identify process improvements and streamline administration.
Manage competing priorities while delivering excellent service.
What we're looking for
Experience in administration, back-office processing or customer operations.
Ability to work to targets, deadlines and SLAs.
Strong communication, organisation and attention to detail.
Confident IT skills, including Microsoft Word and Excel.
A proactive, team-focused attitude and willingness to learn.
Strong problem-solving skills and the ability to follow procedures.
Financial Services experience is desirable, not essential. Knowledge of ISAs, SIPPs, bonds or investment administration is an advantage.
What's in it for you?
£13.47 per hour + holiday pay
Monday-Friday working, with no weekends.
Consistent 9am-5pm hours.
Long-term contract until May 2027, with potential extension and permanent opportunities.
Valuable experience with a major Financial Services organisation.
Free on-site parking.
Opportunities to develop your skills and career.
Interested? Apply today to join a growing team and take the next step in your career!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Application opens at the source listing. Free for jobseekers.