Customer Service Administrator

Customer Service Administrator

Whiteley | c£28,500 + Bonus + Excellent Benefits

Full Time | Permanent

Looking for a role where you can build your skills, take on new challenges and develop your career?

We're recruiting for a Customer Service Administrator to join a successful and growing business with a reputation for investing in its people. This is a fantastic opportunity for someone with customer service and administration experience who is ready to step into a varied role that offers genuine progression and development opportunities.

You'll be part of a busy, supportive team where you'll gain exposure to a range of responsibilities, develop your commercial awareness and play an important part in delivering an excellent customer experience.

The Role - your responsibilities will include:

• Processing and checking completed work through internal systems
• Liaising with customers to obtain purchase orders and required information
• Managing customer-specific invoicing requirements
• Working to deadlines to ensure work is processed accurately and on time
• Supporting colleagues across different areas of the business when required
• Delivering a high standard of customer service through email and telephone communication
• Providing general administrative support to ensure the smooth running of the team

About You

We're looking for someone who is:

• Experienced in customer service and administration
• Organised, proactive and able to manage multiple tasks
• A confident communicator with a professional telephone manner
• Detail-focused with strong accuracy levels
• Comfortable working to deadlines in a fast-paced environment
• Proficient in Microsoft Office, including Excel, Word and Outlook
• Eager to learn, develop and progress their career

What's in it for You?

• Salary of c£28,500
• Annual bonus scheme
• Excellent training and development opportunities
• Career progression pathways and apprenticeship programmes
• Healthcare cash plan
• Pension scheme
• Employee recognition and reward schemes
• Retail discounts and employee perks
• Share option scheme
• 33 days holiday including bank holidays
• Holiday buy and sell scheme
• Modern office environment
• On-site food and coffee truck

If you're looking for more than just another admin role and want to join a business that will support your development and help you grow professionally, we'd love to hear from you. Apply today!!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.