Customer Service Advisor in Cheadle Hulme, Borough of Stockport
Posted by Forrest Recruitment
£26,000 – £28,000 a year
Cheadle Hulme · Permanent
Customer Service Advisor - Permanent - Stockport - up to £28,000 DOE
We are seeking a dedicated and experienced Customer Service Advisor to join our client on a full time permanent basis. This role will see you working as part of a small team and ensuring excellent customer service is provided to their clients.
Duties include:
- Answering customer and client enquiries via telephone and email
- Resolving customer complaints in a timely manner
- Actively working to targets and upselling products
- Supporting customers on live chat
- Calling previous business, to enquire about new products avilable to them
- Keeping record of customer interactions
- Proactively follow up on quotations and enquiries
- Processing customer orders and returns
- Collaborate with other departments to ensure a seamless customer experience
The successful candidate will have experience working in a target driven role, confident making out bound calls and building strong relationships. This is an exciting opportunity to join a successful and well known business, working as part of a close knit team.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
Application opens at the source listing. Free for jobseekers.