Customer Service Advisor in Dartford, Kent

Customer Service Advisor / Administrator – Dartford

Location: Dartford, Kent
Job Type: Full-time, Permanent / Temp-to-Perm

We are recruiting for a Customer Service Advisor / Administrator to join a busy team in Dartford.

This is an excellent opportunity for someone with previous experience in customer service, call centre, administration, customer support or a similar office-based role.

You’ll be joining a busy working environment where you’ll be speaking with customers, organising deliveries and making sure information is kept accurate and up to date.

The role

Your day-to-day duties will include:

• Handling inbound and outbound customer calls

• Booking deliveries and managing schedules

• Dealing with customer queries

• Updating internal systems and customer information

• Data entry and general administration

• Liaising with customers, drivers and internal teams

• Providing excellent customer service

What we’re looking for

We’d like to hear from you if you have:

• Previous customer service, call centre or administration experience

• A confident and professional telephone manner

• Good computer and data entry skills

• Strong communication skills

• Good organisational skills

• A positive and reliable attitude

• The ability to work well in a busy environment

Experience as a Customer Service Advisor, Customer Service Administrator, Call Centre Advisor, Customer Support Advisor, Office Administrator, Administrator, Customer Care Advisor or similar would be beneficial.

Benefits

• Company pension

• Free on-site parking

• Canteen

• Company events

• Good transport links

• Permanent and temp-to-perm opportunities

If you’re looking for a customer service or administration job in Dartford and have the relevant experience, we’d love to hear from you.

Apply today and a member of our recruitment team will be in touch to discuss the role with you.

Work Location: Dartford, Kent – in person