Customer Service Advisor

Customer Service Advisor / Sales Support

Full Time | Permanent | Redhill

£27000 plus Bonus

Are you an experienced Customer Service professional looking for your next opportunity? A fantastic opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill.

You will be joining a friendly and supportive team in modern offices, providing excellent customer service while supporting the wider sales operation. This is a varied role where no two days are the same, making it ideal for someone who enjoys building relationships, resolving queries and keeping things running smoothly.

Key Responsibilities:

Processing customer orders accurately and efficiently

Handling incoming customer and supplier enquiries by telephone and email

Building strong relationships with customers and providing a high level of service

Responding to queries, resolving issues and keeping customers updated

Liaising with suppliers and internal teams to ensure orders are processed smoothly

Updating customer and order information on internal systems

Assisting with general sales administration and supporting the wider team

Ensuring all customer records and information are kept accurate and up to date

About You:

You will have previous office-based customer service experience and be confident handling both telephone and email enquiries. You will have excellent attention to detail, strong communication skills and a positive, proactive approach to your work.

You will be comfortable working in a busy environment, able to manage multiple tasks and confident dealing with customers, suppliers and colleagues. A good level of IT literacy and the ability to learn new systems are also important.

Benefits:

Monday to Friday, 9:00am - 5:30pm with a 1-hour lunch

25 days holiday, increasing to 30 days with service

Bank holidays plus your birthday off

Bonus scheme - averaging £200 per month

Free on-site parking

Private medical cover

Gym membership and additional wellbeing benefits

Ongoing training and career development opportunities

If you have previous office-based customer service experience and are looking for a varied role with a growing organisation where you can develop your skills and progress your career, we would love to hear from you!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.