Customer Service Advisor in Beeston, Nottinghamshire
Posted by Pertemps Leicester
£13.12 an hour
Beeston · Contract
Beeston | £13.12 per hour | Full-time | Fixed-term contract
Looking for a busy Customer Service role where no two days are the same?
We’re recruiting Customer Service Advisors for a well-established organisation in Beeston. If you enjoy helping people, solving problems and delivering great customer service, this could be a brilliant opportunity for you!
The role
As a Customer Service Advisor, you’ll help customers with a wide range of queries across telephone, email, WhatsApp, live chat and social media.
You’ll work in a busy, fast-paced environment, handling multiple enquiries and systems while providing a positive customer experience.
What we’re looking for
Confident communication and a friendly, empathetic approach
Good problem-solving skills and the ability to take ownership of queries
Confidence using computers and learning new systems
The ability to stay calm and professional under pressure
A positive attitude and a genuine interest in helping customers
Previous experience in customer service, retail, healthcare or another customer-facing role would be great, but it’s not essential.
Hours and working pattern
Full-time hours, office based in Beeston
Shifts between Monday and Sunday
Two full weekends worked in every four-week rotation, with time off during the week and two full weekends off. Flexibility is essential.
What’s on offer?
- £13.12 per hour
- Fixed-term contract until the end of December 2026, with potential for extension
- Structured training and ongoing support
- Generous employee discounts
- Pension scheme and flexible benefits, including discounted gym membership
- Free, 24/7 counselling and wellbeing support
Interested?
If you enjoy helping people and would like to join a busy, varied customer service team, we’d love to hear from you!
Apply Now →
Application opens at the source listing. Free for jobseekers.