Customer Service Advisor

Customer Service Advisor
Glasgow City Centre (Hybrid after probation)
£24,500 | Full-Time, Permanent
Monday to Friday (No evenings or weekends)
Looking for a customer-focused role with no evenings or weekends?
We're looking for friendly, confident people who enjoy helping others to join our client's growing Customer Service team. Whether your experience comes from retail, hospitality, travel, sales, contact centres or any other customer-facing environment, we'd love to hear from you.
Before you apply can you commit to the following:
Start date: 24th August
Four weeks of office-based training required (no holidays or time away can be requested during this time)
No annual leave can be taken during October due to operational requirements
What You'll Be Doing
* Speaking with customers over the phone and handling a range of enquiries
* Providing clear, professional and helpful support
* Responding to customer emails
* Taking ownership of queries and seeing them through to resolution
We're Looking For People Who
* Love helping customers and delivering great service
* Are confident communicators with excellent listening skills
* Remain calm, professional and positive in challenging situations
* Have experience in a customer-facing role
Why Apply?
If you're a people person who enjoys solving problems, building relationships and making a positive difference for customers, this could be the perfect next step in your career. We provide all the training you need to succeed, along with a supportive team and excellent work-life balance.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.