Customer Service Advisor

Are you someone who thrives on communication and keeping a busy operation running smoothly? This position is perfect for a natural problem‑solver with a positive, can‑do attitude!

Apply today to work as a Customer Service Advisor for our client's freezer warehouse in Portbury.

The rate of pay is £14.94 per hour.

This is a full-time role working fixed shifts and the hours of work are:
- 8:00am - 17:00pm

Applicants must be able to drive and have their own transport to get to the site.

Your Time at Work

As a Customer Service Advisor you will be responsible for:

- To drive a customer-focused approach across all activities and ensure the customer service
team is a centre of excellence, maintaining outstanding customer service both internally and externally
- Ensuring timely order capture for your customers
- Co-ordinating the communication process to ensure that all customers are kept up to date
- Ensuring that accurate information is captured
- Train and support other team members
- Liaising closely with all other functions with a customer service angle, negotiating on the best fit solution
- Cover the management of others' accounts during periods of absence
- Provide a proactive approach to customer service

Our Perfect Worker

Our perfect worker will be confident speaking with customers over the phone and dealing with customer issues/complaints.

Customer service experience is required.

Key Information and Benefits

- Earn £14.94 per hour
- 8:00am - 17:00pm
- Free car parking on site
- Temp-to-perm opportunity
- PPE provided

Job Ref: 1APEP

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.
Important Information

- Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.