Customer Service Advisors
Hales Group
Lowestoft, Suffolk
£14.59 per hour
Full Time | Monday to Friday
08:45 – 17:00 (Thurs 09:30 start)
Temporary Ongoing Assignment | Start Date: Immediate
A well‑established local organisation is seeking Customer Service Advisors to support their busy customer‑facing team. This role suits someone confident, organised and able to deliver a professional service while handling enquiries efficiently and accurately. You’ll play a key part in supporting customers, maintaining smooth day‑to‑day operations and representing the organisation with a positive, helpful approach.
Key Responsibilities
- Provide professional customer service via phone and email.
- Deliver clear, accurate information and resolve queries promptly.
- Maintain an organised environment.
- Support general administrative tasks as required.
Essential Skills & Experience
- Previous experience in a similar customer service or reception role.
- Strong communication skills with a confident, polite manner.
- Basic IT proficiency (email, phone systems, simple software).
- Reliable, organised and comfortable working independently.
Why work for Hales Group?
All of our Consultants are committed and experienced in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and aim to find the right job solution for you.
Hales Group Ltd collects and keeps information from applicants so that we can monitor our recruitment process, ensure compliance with our Equal Opportunities policy, and, when appropriate, send you details of future job opportunities. We keep your name, address, and details of your application. If you do not want us to do this, please contact your local branch.
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