Customer Service and Sales Administrator

Holt Engineering

Our client is a highly successful international business with a strong reputation in a unique and exciting industry. Due to increased demand, they are looking to recruit a proactive and detail-oriented Customer Service and Sales Administrator to join their team on an initial two-month temporary contract, with a possibility to be extended to the end of the year. 

This is an excellent opportunity to join a fast-paced, collaborative business where no two days are the same. An immediate start is available, with the successful candidate expected to commence early next week.

As part of the Customer Support team, you will provide exceptional service to customers while ensuring all records and processes are maintained accurately. You'll work across a variety of internal systems, supporting customer enquiries and helping to ensure a smooth customer journey.

The full role for the successful Customer Service and Sales Administrator:
  • Deliver outstanding customer support via email and other communication channels.
  • Maintain accurate customer records with a high level of attention to detail.
  • Process customer enquiries efficiently and professionally.
  • Navigate multiple internal systems to manage customer information and orders.
  • Work collaboratively with colleagues to resolve customer issues.
  • Support general administrative tasks as required.
We're looking for a Customer Service and Sales Administrator who:
  • Has excellent attention to detail and takes pride in producing accurate work.
  • Has previous experience in a customer service or customer support role.
  • Is confident using Microsoft Excel and the wider Microsoft Office suite.
  • Is comfortable learning new software and working across multiple systems.
  • Possesses strong IT and general technology skills.
  • Has excellent written and verbal communication skills.
  • Is reliable, organised and takes ownership of their work.
While not essential, experience in any of the following would be advantageous:
  • CRM or customer support platforms such as Zoho or Zendesk.
  • eCommerce platforms, including eBay.
  • Order processing, shipping enquiries or returns management.
  • Google Workspace or Microsoft 365.
What's on Offer for the successful Customer Service and Sales Administrator 
  • Competitive hourly pay.
  • Immediate start.
  • Initial two-month temporary contract with a likelihood of extension through to end of year and potential to move into a permanent salaried position.
  • The opportunity to join an exciting, growing international business with a supportive and collaborative team.
If you're an organised, customer-focused professional looking for your next opportunity and are available to start immediately, we'd love to hear from you. Apply today for a confidential discussion.
Apply Now →

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