Customer Service and Sales Advisor (Trade Storage)

Pertemps Leeds

Are you a confident, customer-focused individual who enjoys a varied role combining customer service, sales and hands-on operational duties?

An exciting opportunity has arisen for a Customer Sales & FLT Advisor to join a successful and established business. Working as part of a small team, you will be responsible for providing excellent customer service, maximising sales opportunities and supporting the smooth day-to-day running of the site.

This is a varied role, so we're looking for someone who is equally comfortable speaking with customers, handling administration and getting involved with practical, hands-on duties, including forklift operation.

Key Responsibilities
  • Deal with customer enquiries both face-to-face and over the telephone

  • Understand customer requirements and provide appropriate advice on products and services

  • Identify and maximise sales opportunities to achieve individual and business targets

  • Build strong relationships with new and existing customers

  • Complete administration accurately and in line with company procedures

  • Operate a forklift as required

  • Carry out regular checks of the site and ensure standards are maintained

  • Maintain a clean, tidy and professional working environment

  • Follow all Health & Safety procedures and company policies

  • Support with customer accounts and outstanding payments where required

  • Work independently when required, including lone working

  • Take responsibility for the site when required in the absence of management

  • Assist with general operational and ad hoc duties

About YouWe're looking for someone who is:

  • Confident and professional when dealing with customers

  • A strong communicator with excellent listening skills

  • Comfortable working towards sales targets

  • Commercially aware with a proactive approach

  • Organised and attentive to detail

  • Happy working in a small team environment

  • Comfortable working independently and using their own initiative

  • Practical and willing to get involved with the operational side of the role

  • Reliable and confident following procedures

  • Happy to work a 40hr week and weekends
  • Ideally with a valid FLT licence but this can be trained

Previous experience in a customer-facing, sales, trade counter, branch, warehouse or operational environment would be advantageous.

This role would suit someone looking to combine their customer service and sales skills with a practical, hands-on working environment.

What's on Offer

  • Full training and support

  • Opportunity to develop within an established business

  • Varied role with a combination of customer service, sales and operational responsibilities

  • Friendly and supportive working environment

If you're looking for a role that offers variety, responsibility and the opportunity to use both your customer-facing and practical skills, we'd be keen to hear from you.
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