Customer Service Coordinator

Customer Service Coordinator (Temporary)

Bradford

£15.00 per hour

Full-Time | Temporary Contract

Fully Office-Based

Immediate Start Available

Elevation Recruitment Group's Business Support division are delighted to be recruiting on behalf of a well-established manufacturing business based in Bradford, who are looking to appoint a Customer Service Coordinator on a temporary basis with an immediate start.

This is an excellent opportunity for an organised and customer-focused individual to join a busy commercial team, providing key support across customer service, complaints management, reporting, and general sales administration.

Key Responsibilities

• Managing and coordinating customer complaints, ensuring all cases are allocated, investigated, and resolved efficiently
• Acting as a key point of contact for customer correspondence via email and telephone
• Liaising closely with internal departments to provide updates and resolutions
• Collating, analysing, and presenting KPI data for both internal and external stakeholders
• Supporting with quotations, order processing, and general customer service administration
• Providing administrative support across the wider commercial and sales functions as required
• Assisting with reporting and continuous improvement initiatives

About You

We are keen to speak with candidates who have:

• Previous experience within a customer service, sales support, or business support environment
• Strong Microsoft Office skills, particularly Excel
• Experience working with data, reporting, and KPI analysis
• Excellent communication skills, both written and verbal
• Strong attention to detail and organisational ability
• A proactive and flexible approach to work
• The ability to manage multiple priorities and work to deadlines

A second language would be advantageous but is not essential.

What's on Offer?

• Competitive hourly rate of £15.00 per hour
• Immediate start available
• Opportunity to gain experience within a reputable and growing business
• Supportive and collaborative working environment
• Full-time hours
• Bradford-based office location with 100% office-based working

Interested?

If you're available immediately and have the skills and experience required, we'd love to hear from you. Apply today or contact the Elevation Recruitment Group Business Support team for more information.