Customer Service Coordinator

Precision People

Customer Service Coordinator
Logistics and Dispatch
Office-based Role LE15
Permanent Role - Mon-Fri


Looking for a varied customer service role where no two days are the same?


We're looking for a proactive and organised Customer Service & Logistics Coordinator to join a friendly, growing business that supplies products across the UK and Europe. This is a fantastic opportunity for someone with a strong customer service or logistics administration background who enjoys speaking with customers, coordinating deliveries and keeping everything running smoothly behind the scenes.
This is a broad role combining customer service, administration and logistics coordination, making it ideal for someone who enjoys variety and wants to become a key part of a close-knit team. This role is commutable to the LE15 postcode and fully office-based.


The Role: Customer Service Coordinator
  • Providing first-class customer service via telephone and email.
  • Processing customer orders accurately using CRM and ERP systems.
  • Preparing customer quotations and following up where required.
  • Coordinating daily deliveries and dispatch schedules.
  • Liaising with transport providers, warehouses and installation teams.
  • Keeping customers updated on deliveries and resolving any issues.
  • Obtaining and issuing Proofs of Delivery (PODs).
  • Supporting the wider sales and customer service team with administrative tasks.
  • Maintaining accurate customer records and documentation.
  • Assisting with transport planning and ensuring products are delivered efficiently.
Key Candidate Requirements - Customer Service Coordinator:
  • Previous experience within Customer Service, Sales Administration, Logistics Administration or Dispatch Coordination.
  • Excellent communication and relationship-building skills.
  • Strong organisational skills with the ability to manage multiple priorities.
  • A high level of attention to detail and accuracy.
  • Confidence using Microsoft Office and business systems such as CRM or ERP software.
  • Good numerical ability.
  • A proactive attitude and willingness to learn the logistics side of the role.
  • A full UK driving licence and own transport.
Salary & Package - Customer Service Coordinator:
  • £26,000-£29,000 salary per year depending on experience.
  • Company Holidays
  • Pension Scheme
  • Monday-Friday working hours
Interested? To apply for this Customer Service Coordinator  position, here are your two options:
  1. "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Emma Gimore on (phone number removed) between 7.30am - 4.30pm.
  2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL
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