Customer Service Coordinator

Customer Service Coordinator Havant Temporary - until 24th December 2026

• START DATE 24TH AUGUST

Do you have good computer skills, confident of the telephone and enjoy providing an excellent customer service? If you are available to start a new role next week and can commit till the end of December 2026 this role could be good for you! You will be working in a team that provide both repairs and maintenance services for planned and reactive works.

Duties

• Deliver excellent customer service when dealing with internal and external customers on the telephone and email
• Raise and prepare Work Orders containing accurate information for technicians to visit customers properties.
• Communicate with colleagues in the wider team to help maintain a professional relationship with internal and external customers.
• Log all written and telephone contacts correctly and in a timely manner on the CRM system.
• Demonstrate and promote collaborative working.

Skills & Competencies

• Methodical & organised.
• Reliable and hardworking.
• Able to work under pressure within a busy office environment.
• Capable of multitasking whilst retaining attention to detail.
• Be able to adapt communication style dependant on the customers needs.
• Ability to learn new skills.
• Confident & strong communicator.
• Expected to work well within a team and individually as and when required.
• Ability to understand & assess numerical and statistical information.
• Sound knowledge of IT systems.

Working Hours

• Full time in office 38 hours per week
• 08.00 – 16.30 Mon-Thurs
• 08.15 – 16.00 Friday

Pay rate £13.39