Customer Service Executive in Christchurch
Posted by Dynamite Recruitment
Location: Christchurch
Hours: Full-Time, Shift-Based
Salary: £27,980 with the opportunity to rise to £32,185 P/S
Are you a confident communicator who enjoys helping people and making a genuine difference?
We're looking for Customer Service Executives to join a friendly and supportive team in Christchurch, supporting customers when they need it most.
This is a fantastic opportunity for someone with previous customer service, call centre or telephone-based experience who is looking to join an organisation that provides full training and genuine opportunities to develop their career.
Your day-to-day responsibilities will include:
- Handling a high volume of telephone calls and emails from customers
- Assessing and processing customer cases efficiently and accurately
- Gathering relevant information and documentation
- Providing clear guidance and support throughout the process
- Investigating cases and working towards effective resolutions
- Ensuring customers receive a high standard of service at every stage
- Managing multiple cases while maintaining excellent attention to detail
You'll ideally have:
- Previous customer service, call centre or telephone-based experience
- Excellent verbal and written communication skills
- Confidence speaking with customers over the phone
- Strong computer skills
- Excellent organisation and attention to detail
- The ability to multitask and work effectively under pressure
- A naturally empathetic and customer-focused approach
- Good numerical ability
- No previous industry experience is required as full training will be provided.
- Training will run Monday to Friday, 9:00am-5:30pm, for approximately 5-7 weeks and will include classroom, online and practical on-the-job learning.
- Please note that full commitment to the training period is essential, and holidays cannot be taken during training.
- Monday-Friday, with start times between 8am - 9.45am
- Finishing times between 4.30pm - 6.15pm
- Saturday shifts between 8am - 4.30pm
- 1 Saturday shift approximately every 5 weeks
- Shift patterns provided around 5 weeks in advance
- Starting salary of £27,980, rising to £32,185 within the first 12-24 months
- Full training and ongoing development
- Supportive team environment
- Genuine opportunities for career progression
- Hybrid working may be available following successful completion of probation
- Christchurch location
Start date: 9th November
Due to the recruitment timeline, you must be available to interview on 8th or 14th October.
Training dates: Up until Christmas 2026.
If you're looking for a customer-focused role where you can develop your skills, receive comprehensive training and build a long-term career, we'd love to hear from you.
#Commercial2026
Apply Now →
Application opens at the source listing. Free for jobseekers.