Customer Service & Sales Advisor at Antalis, Coalville

Are you looking for a great opportunity to develop a new career as a Customer Service & Sales Advisor with a market-leading company? Then we would love to hear from you!

Antalis are looking for an enthusiastic individual with good communication skills, a customer-focused approach, an interest in sales and strong telephone skills to join us as a Customer Service & Sales Advisor.

This is a great opportunity to begin or develop a career in sales. All ranges of experience will be considered - it is your attitude and transferable skills which are important.

• Maintain and support existing customer accounts and encourage growth by recommending solutions and offering added value options in pricing, services and products.
• Respond to customer enquiries by providing prices, product information, quotes and samples.
• Use our customer relationship management system to retain key information, deepen your relationship with and communicate with the wider team.
• Support the activity of Field Sales in the development of their customer portfolio by proactively selling products/services, and contribute towards action plans for a specific customer portfolio to improve customer satisfaction, increase market share, and increase profitability.
• Process Stock and Indent customer orders, completing the administrative processes to ensure the right product is delivered at the right time

• Company contributory pension and life assurance schemes
• Flexible buy/sell holiday scheme
• Eye care vouchers
• Cycle to Work Scheme
• Free Parking Provided

• Confidence in sales and cross-selling with a customer-first approach
• PC literate with a working knowledge of Microsoft Office
• Strong negotiation and relationship-building skills
• Excellent telephone manner
• Ability to prioritise workload and multitask activities
• Capability to demonstrate a high level of accuracy and attention to detail