Customer Service/Sales Advisor in Motherwell, North Lanarkshire

Posted by Partnership Recruiting

Are you a confident communicator who enjoys helping people and wants to build a career in sales and customer service?

We are looking for Customer Sales & Service Advisors to join our client’s team at their state-of-the-art office in Motherwell. No previous product knowledge is required we are just looking for people with the right attitude, communication skills and willingness to learn.

The Role

  • Support customers across sales and customer service
  • Handle calls, live chat and emails
  • Help with quotes, purchases, renewals and policy queries
  • Identify opportunities to offer relevant products and services
  • Resolve customer queries and provide appropriate solutions
  • Deliver a professional and positive customer experience
  • Work towards KPIs and service targets

About You

  • Confident and friendly communicator
  • Customer-focused and empathetic
  • Self-motivated with a positive attitude
  • Comfortable with both sales and service conversations
  • Strong attention to detail
  • Able to work well as part of a team
  • Keen to learn and develop
  • Previous insurance experience is not essential

What We Offer

  • £27k starting salary
  • Hybrid working after successful probation
  • Career development and professional qualifications
  • Enhanced holiday, maternity and paternity packages
  • Employee wellbeing programme
  • Buy and sell holiday scheme
  • Life assurance of 4x salary
  • Financial wellbeing support
  • Social events and a vibrant workplace
  • Staff wellness / time out area
  • Prayer room available on-site

Whether you’re starting your career, looking for a change or ready for your next opportunity, we want to hear from you.

Apply Now →

Application opens at the source listing. Free for jobseekers.