Customer Success Executive in Milton Keynes, Buckinghamshire
Posted by Search Consultancy Ltd
£14.36 an hour
Milton Keynes · Contract · Remote working
Job Title: Customer Service Executive - REMOTE
Location: Fully Remote
Salary: £14.36 per hour
Pay Rate: £14.36ph
Duration: 2-month temporary contract, with the possibility of extension.
Start Date: Monday 16th November 2026
IMPORTANT INFO: Successful candidates must be available to start on Monday 16th November, and also pass a DBS check
The Role:
We are looking for confident and empathetic Customer Service Executives to support with a backlog of patient referrals.
The role will involve making outbound calls to patients, providing a professional, reassuring and supportive service while working through outstanding referrals.
Key Responsibilities:
Making outbound calls to patients regarding outstanding referrals
Working through a backlog of patient referrals efficiently
Providing a calm, friendly and empathetic telephone service
Updating and navigating multiple systems
Working in a fast-paced environment while maintaining accuracy
Essential Requirements:
An empathetic and calming telephone manner
Confident and comfortable making outbound calls
Ability to work in a fast-paced environment
Confident using multiple computer systems
Excellent communication and customer service skills
A private working space and suitable work-from-home setup
Must be able to successfully pass a DBS check
IMPORTANT:
Candidates MUST be available to start on Monday 16th November 2026 and be able to pass a DBS check.
If you are immediately available, have excellent customer service skills and are confident working remotely, we would love to hear from you!
Apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Application opens at the source listing. Free for jobseekers.