Customer Supply Coordinator
Steve Ball Recruitment Ltd
POSITION : Customer Supply Coordinator
LOCATION : Hull, East Yorkshire
SALARY AND BENEFITS : £28,290 - increasing by £1000 after 6 months and subject to successful performance criteria a further £1000 after 12 months, taking the salary to £30,290
Pension up to 10% matching and a company health plan
THE ROLE :
Our client are a well respected and established business in the manufacturing sector, they require a Supply Chain Coordinator to join their customer supply team , initially this is a 2 year fixed term position.
The Supply Chain Coordinator is the link between external sales, operational teams and customers, promoting our operational excellence and elevating the customer experience.
The working hours are :
Monday – Thursday 8:30am – 5:00pm (45-minute lunch break)
Friday 8:30am – 4:00pm (1 hour lunch break)
They have a flex policy and core hours of 9:30 to 3 which may be available to use after training
KEY RESPONSIBILITIES :
- Maintain strong relationships with key customers both via telephone communication and face-to-face visits to understand their supply and project requirements.
- Serve as the main point of contact between customers and internal teams.
- Collate, analyse and input customer forecasts and VMI schedules and liaise with planning, purchasing and sales as required on any significant fluctuations.
- Process, confirm and follow up customer orders accurately and efficiently.
- Issue agreed stock reports, monitor stock levels and coordinate replenishment to meet customer demand in line with agreed finished goods and raw material lead times as well as production capacity.
- Address customer queries; investigate internally and suggest solutions.
- Develop project timelines, track progress and adjust as necessary to meet agreed deadlines.
- Collaborate with internal teams to ensure that customer project requirements are met.
- Work with internal teams to streamline operations and reduce errors or delays.
- Working towards achievement of the team and business KPIs
- Experience of working successfully within a team.
- Experience of handling high-profile customer accounts.
- Good computer literacy skills are essential, predominantly MS Word and Excel.
- Experience of SAP is desirable but not essential.
- Experience of working in a manufacturing
To find out more about the Customer Supply Coordinator role please contact Steve Ball on the number provided.
Steve Ball Recruitment Ltd are a recruitment business specialising in the delivery of recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 28 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.
CUSTOMER SUPPLY
MANUFACTURING
SAP
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