Customs Clerk

WR Logistics

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Customs Clerk - Cork - Up to €45,000

We are seeking an experienced Customs Compliance Coordinator to join a busy customs and logistics team. This is an excellent opportunity for someone with a strong understanding of Irish customs procedures who enjoys working in a fast-paced environment while ensuring full compliance with customs regulations.

You will play a key role in managing customs clearances, supporting customers with compliance matters, maintaining internal procedures, and ensuring the business remains fully compliant with Irish customs legislation.

Location: Cork, Ireland
Salary: Up to €45,000 per annum (depending on experience)
Job Type: Full-Time



Key Responsibilities

  • Coordinate customs clearance documentation for a varied customer portfolio.
  • Liaise daily with Irish Customs authorities to ensure the smooth movement of shipments.
  • Deliver outstanding customer service and provide expert advice on customs compliance matters.
  • Investigate and resolve customs-related issues quickly and efficiently.
  • Ensure all customs processes comply with current Irish regulations and company procedures.
  • Review and maintain customs policies, procedures and operational controls.
  • Identify opportunities to improve compliance processes, reduce risk and implement system improvements.
  • Work closely with internal departments and the wider logistics network to promote best practice.
  • Support key account customers by providing efficient customs solutions tailored to their requirements.
  • Keep fully up to date with changes to customs legislation and ensure new regulations are implemented effectively.
  • Process Duty and VAT accurately while ensuring payments and collections are completed correctly.
  • Manage customs queries, amendments and refund requests through to resolution.
  • Review, update and maintain all departmental standard operating procedures (SOPs).
  • Assist Sales and Account Management teams by identifying cost-saving customs solutions for customers.
  • Complete daily and weekly customs entry audits to maintain compliance standards.
  • Deliver training to new team members and provide ongoing updates to existing staff on regulatory changes and best practices.


Skills & Experience

  • 1-2 years' experience within a customs brokerage or customs compliance role.
  • Strong knowledge of Irish customs regulations, procedures and systems.
  • Experience preparing and processing import and export customs declarations.
  • Excellent organisational skills with strong attention to detail.
  • Ability to work effectively under pressure while managing multiple priorities.
  • Strong communication and customer service skills.
  • Confident liaising with customers, customs authorities and colleagues at all levels.
  • Proficient in Microsoft Office, including Word, Excel and Outlook.
  • Experience using customs software and PC-based systems.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy

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