Cyber Security Lead at Acora, Whitlingham, Norfolk

About the role

The Cyber Security Lead is responsible for leading the delivery and development of Acora One’s managed Cyber Security Services and consultancy capabilities, supporting customers across the UK market. The role combines strong technical expertise, service delivery and client engagement, overseeing security monitoring, incident response, digital forensics and security consultancy to help customers strengthen their security posture and manage cyber risks effectively.

Providing technical leadership and direction to the Cyber Security Analyst team, the role will act as the primary escalation point for complex security incidents, promote high standards of service delivery and support the ongoing development of team capability. Working closely with customers and internal stakeholders, the Cyber Security Lead will identify security requirements, deliver practical guidance and develop tailored security solutions, ensuring customers receive effective protection and value from Acora One’s services.

What you'll do

• Owning our managed Cyber Security Services. You’ll lead delivery of our tiered security services. They’re built on independent tooling such as Bitdefender EDR and Wazuh SIEM, with real people monitoring behind them rather than reliance on a single vendor’s console.
• Leading our consultancy work. This covers gap analyses, Cyber Essentials and IASME Cyber Assurance readiness, security reviews and business continuity planning. You’ll help clients build security programmes that fit the way they actually work.
• Taking charge when things go wrong. You’ll run incident response from first call to final report. That means triage, containment, eradication and recovery, plus the clear, steady communication that keeps a worried client informed.
• Getting to the truth with digital forensics. You’ll work out what happened, how it happened and what it touched, using endpoints, logs and cloud audit trails. You’ll then present the findings in a way clients can understand and act on.
• Partnering with clients and our sales team. You’ll help customers understand what they need (and what they don’t), shape proposals that solve real problems, and make sure clients get full value from the services they buy.
• Leading our Cyber Security Analysts. You’ll set standards, prioritise the work and build a team that’s trusted by clients and enjoys working together.
• Being the escalation point. When an analyst hits something unusual or high-stakes, you’re the person they come to, and the person who helps them work it through.
• Coaching and developing the team. You’ll share what you know, support analysts through their certifications and help them grow into the next generation of security leads.
• Staying close to the work. When workload or resourcing calls for it, you’ll pick up analyst work yourself. You won’t lose touch with the tools or the threats.

What you'll bring

• Excellent communication skills. You’re as comfortable writing an incident report as presenting findings to a board.
• Current CompTIA Security+ and Network+. These are the foundations we build on.
• At least one further mid-tier security certification, such as CySA+, PenTest+, Microsoft SC-200 or AZ-500.
• A specialist defensive (Blue Team) certification, held or in progress, such as BTL1, GCIH or GCFA.
• CISSP or CISM, held or working towards. We want you to be heading for the top tier of the profession.
• A commitment to keeping your certifications current and in good standing with the bodies that issue them.

Who we are

Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations.

Our values

#1 Be the best you can be

#2 We do what we say

#3 Together we win

To be considered for this position, you must have full rights to work in the UK.

Equal Opportunities at Acora Group

Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!