D365 Customer Engagement Functional Consultant

Innovative Tech People

Job Title: D365 CE Functional Consultant
Location: Fully remote (occasional client visits)
Type: Permanent
Employer: Fast-growing Microsoft Partner

Overview
We are looking for a versatile D365 CE Functional Consultant who can wear multiple hats and grow with a rapidly scaling Microsoft Partner. You will work across Sales, Customer Service and Power Platform, supporting clients end-to-end and helping shape the future of the practice.
Key Responsibilities
•    Deliver functional consulting across D365 CE Sales and core CRM
•    Gather and translate business requirements into scalable CE solutions
•    Configure D365 CE entities, forms, views, dashboards and processes
•    Build and optimise Power Automate flows
•    Support workshops, documentation, testing and user training
•    Work closely with technical teams on integrations and customisations
•    Act as a trusted advisor to clients and ensure strong stakeholder engagement
•    Contribute to continuous improvement and internal capability growth
Skills and Experience Required
•    Strong functional experience with D365 CE, especially Sales
•    Hands on Power Automate experience (must have)
•    Ability to work across multiple areas and adapt to changing priorities
•    Confident working directly with clients and leading workshops
•    Strong documentation and communication skills
•    Experience in fast-paced or growing environments is a bonus
Why Join
•    Fully remote role with flexibility
•    Opportunity to grow with a fast-expanding Microsoft Partner
•    Broad role with real influence and variety
•    Supportive team and strong pipeline of CE and Power Platform work
 

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