Data Centre Engineer - Slough

iCobus Limited

seeking a Data Centre Support Engineer to deliver high‑quality infrastructure support within a critical data centre environment. This is a hands-on role supporting IMACD services, fault resolution, installations, decommissions and ongoing maintenance, working closely with client teams to ensure service excellence and SLA compliance.
The role operates on a shift pattern within a 24x7x366 environment and reports to the Data Centre Supervisor.
What you’ll be doing as our Data Centre Support Engineer:
  • Deliver IMACD services, including installations, moves, upgrades, refreshes, and decommissions of IT infrastructure
  • Rack, stack, and decommission servers, network hardware, and associated equipment within data centre environments
  • Install, manage, label, trace, and recover structured cabling (copper and fibre) in line with client standards
  • Provide first-line hardware and infrastructure support, including component swaps, diagnostics, and assisted fault resolution
  • Support incident and change management processes by following approved procedures and escalation paths
  • Maintain accurate documentation, asset records, work orders, and ticket updates within client and Customer systems
  • Carry out technology space inspections and ensure housekeeping and safety standards are maintained
  • Escort and supervise third-party vendors and client teams working within secure technology areas
  • Ensure full compliance with health & safety, quality, and client-specific operational requirements
  • Participate in shift handovers, 24x7 rota coverage, and out-of-hours or weekend activities as required
What we’re looking for in our Data Centre Support Engineer:
Essential
  • Experience working in a data centre environment (IMACD / hardware deployment)
  • Knowledge of structured cabling (copper and fibre) and data centre standards
  • Experience with ticketing and asset management systems
  • Strong attention to detail with the ability to follow processes and procedures
  • Ability to work independently and as part of a team in a fast‑paced environment
  • Flexible approach to shift work, including nights and weekends
  • Competent in MS Office (Outlook, Word, Excel)
Desirable
  • CompTIA A+, Network+ or similar IT certifications
  • Experience within a banking or enterprise IT environment
  • Previous data centre or structured cabling certifications (e.g. BICSI)
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