Dealership Service Advisor in Northampton, Northamptonshire

Job Summary

MUST HAVE PREVIOUS MOTOR TRADE SERVICE ADVISOR EXPERIENCE

Our client, a busy franchised main dealership in Northampton has the requirement for an experienced Service Advisor to join their successful Aftersales team.

Service Advisor Responsibilities

As a Service Advisor your responsibilities will include:

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

• 2 years Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements:

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

• Basic Salary of £30,000 - £32,000 DOE
• On Target Earnings of £37,000
• Great Benefits Package

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KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK.

We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.