Depot Administrator in Glasgow, City of Glasgow

Job Purpose:

To provide excellent administration support to the depot in the running of the on / off hire process and contract control.

Key Responsibilities:

• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Preparing regular reports on hires and off hires, recording damage reports and client information.
• Maintaining and updating company databases, availability and hired equipment’s.
• Answering queries by employees and clients.
• Managing office equipment.
• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos.
• Keeping stock of office supplies and placing orders when necessary.
• Ensuring product knowledge is maintained at a level adequate to deal effectively with customer enquiries.
• Dealing with customer calls regarding breakdowns & maintaining daily breakdown sheet.
• Ensuring all appropriate paperwork for equipment’s transferred to or from other depots accompanies that equipment and is processed promptly.

General Tasks & Responsibilities:

• Complying with Company Policies and Procedures and upholding the Nixon Hire Values at all times.
• Ensuring all work is carried out in a safe and timely manner without risk to yourself and others whether on site or at a depot in line with the Company’s Health & Safety Directives, Method Statements and procedure.
• Wearing appropriate safety clothing and using safety equipment to complete the task undertaken in the working environment in accordance with the Company’s P.P.E requirements.
• Reporting any accidents (person, property or vehicles) via the Accident / Incident report system.
• Adhere to Health and Safety, Environmental and Quality processes to ensure we are always compliant.
• Carrying out any other duties as requested by immediate line manager or Director.

Qualifications:

Though there are no specific qualifications for the role of depot administrator, it's important to have the following skills:

• Computing skills including those related to word processing and spreadsheets.
• Competency in using industry-specific software and administrative procedures (in house trained).
• Time management and organisational skills.
• Communications skills (verbal and written).
• Strong numeracy skills.