Depot Administrator in Reading, Berkshire

We’re recruiting for a Depot Administrator to join a well-established business within the plant and hire sector at their Reading depot.

This is very much a role at the heart of the depot. You’ll support the team with the day-to-day administration that keeps everything moving, while also being the first point of contact for customers, suppliers and visitors coming into the site.

It’s a busy, varied position, so we’re looking for someone who is organised, comfortable juggling different priorities and happy working in a fast-paced depot environment rather than somewhere painfully quiet where the most dramatic event of the day is the printer running out of paper.

What you’ll be doing

• Answering incoming telephone enquiries and dealing with queries professionally
• Acting as the first point of contact for visitors to the depot
• Providing general administrative support to the Depot Manager and wider team
• Generating and processing collection and delivery notes
• Logging damage to returned equipment and processing the relevant customer charges
• Providing information on stock availability and stock movements
• Generating and completing stock transfers in and out of the depot
• Supporting with the booking of van MOTs, servicing and repairs through third-party providers
• Ensuring visitors follow the appropriate Health & Safety procedures while on site
• Supporting other depots with administration when required
• Helping to improve existing systems and processes to keep the depot running efficiently

What we’re looking for

Previous administration experience is essential, ideally gained within a busy, fast-paced environment.

Experience within plant hire, construction, manufacturing or a similar operational business would be particularly useful, as you’ll already understand the pace and the slightly controlled chaos that comes with keeping a busy depot moving.

You’ll also need:

• Previous experience in a customer-facing role
• Good Microsoft Office skills
• Strong communication and interpersonal skills
• The ability to work to deadlines and manage competing priorities
• A good team-working approach
• A professional and organised manner
• Eligibility to work in the UK

An NVQ in Business Administration and an awareness of Health & Safety would be advantageous, but aren’t essential.

The package

Salary up to £29,215 depending on experience.

Hours are 07:45–16:30, Monday to Friday.

This would suit someone who enjoys being involved in the day-to-day operation rather than simply sitting behind a screen processing paperwork. You’ll be working closely with the depot team, customers and visitors and will play an important part in keeping the site organised and running smoothly.