Deputy Head Housekeeper

Deputy Head Housekeeper - London | Up to £40,000 p.a. plus paid birthday off, discounts, and excellent team benefits.

We are seeking an experienced Deputy Head Housekeeper with a strong background in Marriott hotel operations to support the delivery of exceptional housekeeping standards throughout the property. The successful candidate will possess a thorough understanding of Marriott brand requirements, guest service expectations, and housekeeping procedures, ensuring the hotel consistently achieves the highest levels of cleanliness, presentation, and guest satisfaction.

If you're an experienced housekeeping professional looking to step into a leadership role within a busy luxury hotel environment, this could be the perfect next move.

Why apply for this Deputy Head Housekeeper role?

You'll enjoy:

• 31 days paid holiday including bank holidays
• Paid birthday off each year
• Discounts on accommodation and food & beverage
• Access to an Employee Assistance Programme
• Recognition and reward programmes
• Wage stream access

Key Responsibilities:

You'll support the smooth running of the housekeeping department while maintaining exceptional guest standards across the hotel.

• Ensure all guest rooms and public areas are clean, presentable, and welcoming
• Support and supervise the housekeeping team on a daily basis
• Report and follow up on maintenance issues within guest and public areas
• Assist with implementing preventative maintenance procedures
• Deliver excellent guest service and respond proactively to guest needs
• Ensure company cleanliness, brand, and service standards are maintained
• Support team training, presentation, and performance standards
• Maintain health & safety, COSHH, fire safety, and security procedures at all times

What we're looking for:

To be successful in this Deputy Head Housekeeper position, you'll ideally have:

• Previous supervisory or management experience within Housekeeping in a minimum 4-star hotel environment, ideally within a Marriott-branded property.
• Strong working knowledge of Marriott Housekeeping Standards, Brand Audits, GuestVoice, and operational procedures.
• Experience working with Marriott systems, policies, and service culture would be highly advantageous.
• Proven ability to lead, motivate, coach, and develop housekeeping teams to consistently achieve brand and quality standards.
• Experience managing room inspections, public areas, linen control, and departmental productivity in a busy hotel operation.
• Excellent communication and interpersonal skills, with the confidence to build effective relationships across all hotel departments.
• Exceptional attention to detail and commitment to delivering outstanding guest experiences.
• Ability to maintain high levels of cleanliness, presentation, and compliance with brand standards at all times.
• A proactive, positive, and hands-on leadership style, with the ability to lead by example on the floor.
• Strong understanding of Health & Safety, COSHH, and statutory compliance requirements within a hotel environment.

If you're looking for your next Deputy Head Housekeeper opportunity in London and want to join an exciting hotel opening with excellent benefits and long-term progression, we'd love to hear from you.

Apply now and take the next step in your hospitality career.

Job Number │ (phone number removed) / INDFOH
Location │ London
Role │ Deputy Head Housekeeper

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.