Deputy Manager

Your new company
Working for a leading supported housing organisation that supports clients across the UK.
Your new role
Lead and engage a team:

• Line manage a team and create a safe environment where colleagues can talk openly and honestly.
• Work together to set expectations and performance targets.
• Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing.
• Undertake six-monthly performance reviews to support and guide colleagues to fulfil their potential.
• Facilitate regular team meetings to update and empower your team to share ideas and best practice.
• Embrace reflective practice techniques so that the team can learn from their experiences.
• Recognise, praise and acknowledge the achievements of your colleagues and team.
• Build effective partnerships with regional and other colleagues across the services, participating in wider initiatives.

Lead a service:

• Manage and plan the delivery of care in the service as per CQC and contractual requirements.
• Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers.
• Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times.
• Advise all relevant stakeholders of any changes to policies and procedures.
• Participate in the setting and management of service budgets. Monitor spend by accessing the finance system and report any budget variances to the budget holder.
• Meet Riverside performance targets.
• Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively.
  
  
• Recruit great people for your team, sourcing and engaging relief or agency workers as and when required.
• Devise, plan and deliver comprehensive induction and continuous development plans for your team.
• Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers.

What you'll need to succeed

• Experience of working within a CQC registered supported living or extra care services environment.
• Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve results.
• Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude.
• You will be required to work flexibly to meet customer and business needs, which may include out-of-hours working and participating in an "on-call" and weekend rota.
• Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely.
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements.
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of a CQC registered service.
• Competent IT skills,
• Experience producing reports, statutory submissions and other communications and analysing key outcomes data to understand and drive service improvements.

What you'll get in return

• 9-month contract
• Competitive pay

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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