Digital and Technology Programme Manager – Local Government
Intec Select Ltd
Location: Southwest London (Hybrid – 1–2 days per week onsite)
Contract: Initial 6 months (likely extension)
Rate: Competitive (Inside IR35)
Overview:
Our local authority client is seeking an experienced Digital & Technology Programme Manager to join their Digital & Innovation team, leading a broad portfolio of enterprise technology and business transformation projects.
While Housing is becoming an increasingly strategic area, the majority of the programme covers digital transformation across Planning, Public Protection, Public Realm, Highways, Land Charges, Parking and Corporate Services. The successful candidate will inherit several live programmes while initiating and delivering new projects from inception.
This is an excellent opportunity for someone who thrives managing multiple stakeholders, suppliers and technology workstreams within a complex local government environment.
The Role:
You will be responsible for delivering a portfolio of digital programmes focused on modernising core council services through the implementation and optimisation of business-critical systems.
Current initiatives include:
- Ongoing optimisation following a major IDOX implementation
- Delivery of Alloy-related projects
- Multiple smaller digital transformation projects across council services
- Housing Allocations optimisation using Unity (Home Connections)
- Leading the technology options appraisal for systems supporting Merton's expanding new-build housing programme
- Managing new digital initiatives from business case through to successful delivery
- Lead end-to-end delivery of complex Digital & Technology programmes
- Manage multiple concurrent projects across several council departments
- Own project governance, planning, risks, budgets and reporting
- Build strong relationships with senior stakeholders and service leads
- Manage third-party suppliers and software vendors
- Drive successful user adoption and organisational change
- Ensure projects align with governance, procurement and data standards
- Deliver programmes using both Agile and Waterfall methodologies
- Proven Programme or Senior Project Management experience within Local Government
- Strong Digital Transformation delivery background
- Experience delivering enterprise software implementations
- Excellent stakeholder engagement at senior leadership level
- Supplier and contract management experience
- Knowledge of Local Government governance and procurement
- Experience managing multiple workstreams simultaneously
- IDOX implementation or optimisation projects
- Alloy case management platform
- Housing systems, particularly Unity (Home Connections) or similar allocations platforms
- Planning, Public Protection, Highways, Parking or Land Charges systems
- Case management and line-of-business applications
- Digital transformation within Housing services
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