Digital Communications Officer
Pertemps Glasgow Perms
£175–£200 per day
Hybrid Working (Glasgow)
Contract
We’re currently recruiting for an experienced Digital Communications Officer to join a high-profile organisation on a contract basis. This is an excellent opportunity for a digital communications professional with strong content editing, publishing and stakeholder management skills to play a key role in improving online communications and user experience.
The successful candidate will be responsible for creating, editing and publishing clear, accessible and user-focused digital content, while working closely with communications, policy and subject matter experts across the organisation.
As Digital Communications Officer, you will:
- Write, edit and publish high-quality content for online audiences, ensuring information is clear, concise, accessible and user-focused.
- Support the delivery of digital content across a range of environmental, social and public-facing programmes.
- Work collaboratively with communications colleagues and subject matter experts to deliver content accurately and to tight deadlines.
- Provide specialist digital communications and content publishing advice to colleagues across the organisation.
- Use content design principles to improve the effectiveness and accessibility of online content.
- Support the day-to-day administration and publishing of digital communications.
- Use data, research, analytics and user feedback to inform content decisions and identify opportunities for improvement.
- Help ensure digital content consistently meets publishing, accessibility and quality standards.
- Coordinate and manage a varied range of digital content and publication requests.
- Review, write, edit and publish content using content management systems.
- Ensure online content meets the needs of users while supporting wider organisational objectives.
- Review content against accessibility, publishing and digital content standards.
- Provide advice and guidance to colleagues on digital publishing and content best practice.
- Work with stakeholders at different levels to understand requirements, manage expectations and deliver effective digital communications.
- Use web traffic and behavioural analytics to develop insight into user needs and improve online content.
- Work collaboratively with communications, policy and stakeholder teams to identify problems and deliver practical improvements.
- Coordinate the timely publication of policy documents and wider communications content.
- Support the development of content using user-centred content design principles.
- Contribute to wider digital communications and campaign activity where required.
- Proven experience coordinating varied and sometimes complex content requirements for a range of internal stakeholders.
- Strong experience writing and editing content for online audiences.
- Experience using a content management system to publish and manage website content.
- Excellent written communication skills, with the ability to make complex information simple and accessible.
- Strong stakeholder management skills and the ability to work effectively with colleagues at different levels.
- Knowledge of website accessibility standards, HTML and user-centred design principles.
- Experience using web traffic and behavioural analytics to develop meaningful insight.
- Excellent attention to detail and the ability to remain calm and organised when working to tight deadlines.
- A genuine interest in improving user experience and using evidence and data to inform digital content decisions.
- £175–£200 per day
- Hybrid working
- Contract opportunity with a high-profile organisation
- The opportunity to work on meaningful, public-facing digital communications
- Exposure to a broad range of communications, policy and stakeholder projects
- A collaborative and professional working environment
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