Dispatch Coordinator

We're looking for an experienced Dispatch Coordinator to join a leading global manufacturing company at its Plymouth site.

In this key role, you'll be responsible for coordinating the smooth and efficient export of goods, ensuring all shipments are prepared accurately and supported by the correct export documentation. You'll play an important part in maintaining compliance with company policies, international shipping requirements, and industry standards, while consistently demonstrating the company's values and behaviours.

If you're highly organised, thrive in a fast-paced environment, and have a strong understanding of export and dispatch processes, this is an excellent opportunity to join a respected global business where your expertise will make a real impact.

Key Responsibilities:

• Prepare customer shipments.  Confirm shipping instructions, including whether a consolidation shipment, with customer or sales coordinator. 
• Invoice via SAP, including direct shipments in line with on time delivery KPI.  Recharge packaging and freight accordingly. 
• Provide goods information (invoice and delivery notes) to customer or freight forwarder ahead of shipment
• Prepare shipping notes or export cargo shipping instructions for container shipments. 
• Process and file all customs and exercise documentation, including
• Export cargo shipping notes,
• ATR movement certificate (Turkey) 
• Cert Of Origin (COO) filing
• Expedite all customers for return of export confirmation documentation
• Prepare shipping notes or export cargo shipping instructions for container shipments. 
• Complete load schedule for transport collections
• Help prepare loads in despatch in line with agreed process
• Ensure vehicle drivers are correctly informed and conform to loading processes including wearing correct PPE while on site
• Book Ex-works transport online using customer specific websites
• Book couriers on-line and manually.  Notify customers and / or sales of shipping details
• Provide certificate of shipment or proof of delivery to sales or finance when required. 
• Communicate with production and sales on availability of goods
• Provide quality and sales departments with delivery notes when requested. 
• Despatch test certificates and update spreadsheet with AWB details where required. 
• Ensure carriage forward shipments are ready and available prior to collection. 
• Process returns
• Aid in investigating any shipment issues

Essential Qualifications, Experience and Candidate attributes required:

Demonstrated experience working as a Shipping Administrator / Shipping Coordinator or Export Coordinator.

Experience of working with export procedures, including ATR, export shipping notes Country Of Origin (COO), Airway billing.

Able to communicate effectively with company employees, customers and suppliers.

Understand the importance of company values and behaviours and act according to these coupled with good understanding of key health and safety considerations.

Produce high quality work that is accurate and to the required standard.

If you have the relevant skills / experience listed above and are currently looking for a new challenge, please submit an up to date CV by using the ‘apply’ button below.

By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.