Domestic Abuse Support Worker

Location: Sandwell
Salary: £24,784.50 - £25,484.79 per annum
Hours: 37.5 hours per week, Monday to Friday, 9:00am - 5:00pm
Contract: Full Time, Permanent
Closing Date: 03 August 2026

Are you passionate about supporting survivors of domestic abuse to rebuild their lives? Do you have the empathy, resilience and determination to empower people through some of the most challenging times they will ever face?

We are looking for a Domestic Abuse Intervention Support Worker to join our specialist accommodation team in Sandwell, delivering high-quality, trauma-informed support to adults and families living in safe accommodation following domestic abuse.

This is a rewarding frontline role where no two days are the same. You'll provide practical, emotional and advocacy support, helping survivors move towards safety, independence and long-term recovery.

As a Domestic Abuse Intervention Support Worker, you will:

• Manage a caseload of residents living within refuge and safe accommodation.
• Carry out comprehensive risk and needs assessments.
• Develop personalised support and safety plans.
• Deliver one-to-one interventions and facilitate recovery-focused group programmes.
• Support individuals to access housing, welfare benefits, healthcare, legal services and other specialist support.
• Work collaboratively with statutory agencies and partner organisations to achieve positive outcomes.
• Promote empowerment, resilience and independence through a trauma-informed, person-centred approach.
• Maintain accurate case records and contribute to service monitoring and safeguarding responsibilities.

We're looking for someone who has:

• Experience supporting vulnerable adults within domestic abuse, homelessness, housing, social care or a related setting.
• Knowledge of domestic abuse, safeguarding and trauma-informed practice.
• Excellent communication and relationship-building skills.
• Experience managing complex caseloads and delivering person-centred support.
• The ability to work independently whilst contributing positively to a supportive team.
• Strong organisational and IT skills.
• A full UK driving licence and access to a vehicle for work.

In return, you'll benefit from:

• 25 days annual leave plus bank holidays (increasing with service)
• One wellbeing day each year
• Annual leave purchase scheme
• 5% employer pension contribution
• Mileage allowance
• Employee Assistance Programme
• Access to group clinical supervision
• Ongoing training and professional development
• Time Off In Lieu (TOIL) for approved overtime
• Regular staff wellbeing and engagement events

• This role requires regular travel, and applicants must hold a full UK driving licence with access to their own vehicle.
• An enhanced DBS check will be required.
• Applicants must have the right to work in the UK.
• This post is open to female applicants only. This is an Occupational Requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.

If you're committed to empowering survivors, delivering high-quality support and making a lasting impact within your community, we'd love to hear from you.

Closing Date: 03 August 2026

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.