Domestic Abuse Team Manager

• Leading the delivery of high-quality, trauma-informed and survivor-centred services to women and children.
• Ensuring support is tailored to individual needs, strengths and risks.
• Promoting effective safeguarding, risk management and safe working practices.
• Line managing, motivating and developing a team of Survivor Advocacy Support Workers.
• Providing effective supervision, reflective practice and case support.
• Supporting recruitment, induction and ongoing staff development.
• Fostering a positive, inclusive and supportive team culture.
• Building and maintaining strong relationships with partner agencies.
• Representing the service at multi-agency meetings and forums.
• Contributing to service development, planning and innovation.
• Ensuring survivor voice and feedback informs the development of services.
• Overseeing accurate data collection, recording and reporting.
• Supporting quality assurance and continuous improvement.
• Promoting good data protection and information-handling practices within the team.
• Ensuring organisational policies, contractual requirements and relevant legislation are followed.
• Promoting a strong culture of health, safety and wellbeing.

You will also contribute to organisational development and training and undertake other reasonable duties appropriate to the role.
About You
We are looking for an experienced and compassionate leader who is passionate about supporting women and children affected by domestic abuse.
You will have:

• Experience supporting survivors of domestic abuse and/or people with complex needs.
• Experience in a leadership, senior practitioner or supervisory role.
• Experience of safeguarding, risk assessment and case management.
• Experience of working effectively with partner agencies.
• Experience of working with diverse and marginalised communities.
• A strong understanding of domestic abuse and its impact on women and children.
• Knowledge of homelessness and the housing and support options available to women and children.
• Knowledge of safeguarding and risk assessment processes, including DASH/MARAC.
• An understanding of trauma-informed and survivor-centred approaches.
• Awareness of the barriers faced by different communities.
• Strong people management, leadership and communication skills.
• The ability to manage competing priorities and oversee effective service delivery.
• A flexible, collaborative and solution-focused approach.
• A compassionate, non-judgmental and empowering approach.

Qualifications
You will ideally hold a relevant qualification, or have equivalent experience, in domestic abuse, social care or a related field.
Management training or experience is desirable, although a willingness to undertake appropriate management training will also be considered.

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.