Domiciliary Registered Manager

We are seeking a driven and entrepreneurial Registered Manager to launch a brand-new domiciliary care branch for an established care group in East Anglia. This is a fantastic opportunity for an experienced domiciliary leader who has set up a service before and wants the autonomy to build something from the ground up, shaping the team, client base, and reputation of the branch from day one.

Location: East Anglia
Salary: £42,000 per annum (DoE) + Bonus Potential
Requirement: Full UK driving licence essential, with regular travel across the region

• Lead the launch and operational set-up of a brand-new domiciliary care branch in Newmarket, working closely with senior management to get the service registered and fully operational
• Take full ownership of driving new business, building referral relationships with local authorities, CCGs, hospitals, and private clients to grow the client base from the ground up
• Recruit, induct, and manage a team of care workers, field care supervisors, and office staff as the branch grows
• Ensure the service is ready for CQC registration and inspection, and maintain compliance with CQC Fundamental Standards and all relevant legislation from day one
• Develop and implement person-centred care plans and risk assessments for all new clients
• Manage rotas, staffing levels, and care package delivery to ensure consistent, high-quality care as client numbers increase
• Set up robust systems and processes for medication management, safeguarding, quality assurance, and record-keeping
• Take responsibility for the branch's financial performance, managing budgets and working towards agreed growth and billable hours targets
• Build the brand and reputation of the service locally, representing the company at community events, marketing activities, and networking opportunities
• Handle concerns and complaints from clients and families promptly, professionally, and in line with company policy
• Report regularly to senior management on growth, compliance, and performance against targets

Skills and Experience

• Proven experience as a Registered Manager within domiciliary/home care (essential)
• Demonstrable experience setting up or launching a domiciliary care service or branch from scratch (essential)
• Strong track record of business development and growing a client base within a care setting
• Sound working knowledge of CQC Fundamental Standards and the registration process
• Strong leadership skills with the ability to recruit, motivate, and manage a growing care team
• Excellent organisational and communication skills, with the resilience and drive to build a service from the ground up
• Relevant qualification such as NVQ/QCF Level 5 in Health and Social Care (or working towards)