Dual Site Service Manager / Supported Living in Waltham Forest

Frontier Consulting are assisting a great national Residential and Education provider to recruit for an experienced Service or Registered Manager to manage two 4 bed supported living sites in Hackney and Chingford. You must have a strong background in PBS (positive Behaviour Support) and Autism.

About The Role

About You

We're looking for an experienced and compassionate leader with a strong background in adult social care.

Essential requirements:

• Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve within agreed timescales).
• Experience as a Registered Manager or Deputy Manager within adult social care.
• Experience supporting adults with learning disabilities, physical disabilities, and mental health needs.
• Strong knowledge of CQC standards, safeguarding, MCA, risk management, medication management, and person-centred care.
• Experience leading teams, managing budgets, quality assurance systems, and preparing for CQC inspections.

Key skills:

• Has a strong background in Positive Behaviour Support (PBS).
• Understands the lived experience of people with autism and can champion neurodiversity.
• Has experience supporting individuals with complex health needs.
• Has diploma level 4 or 5 and at least 3 years experience as a service manager
• Inspires and develops teams to deliver exceptional care.
• Leads with integrity, compassion, and professionalism.
• Can drive continuous improvement and maintain excellent quality standards
• Strong leadership and decision-making abilities.
• Excellent communication and organisational skills.
• Ability to motivate and develop teams.
• Effective problem-solving and report-writing skills.
• IT literate and able to manage change positively.

Personal qualities:

• Compassionate, professional, and resilient.
• Committed to delivering high-quality, person-centred services.
• Strong integrity, accountability, and ethical values.
• Flexible approach with the ability to work under pressure and drive continuous improvement.

Success in this role will be demonstrated by:

• Maintaining a Good or Outstanding CQC rating.
• Effective safeguarding and quality assurance.
• High levels of staff engagement, compliance, and retention.
• Positive outcomes and feedback from people we support, families, and professionals.
• Delivering services within agreed budgets and performance targets.

Apply today!