E-Commerce Administrator

E-Commerce Administrator – £30,000 per annum (dependent on experience) – Full-Time, Permanent · Early finish Friday · 25 days holiday + bank holidays · Private healthcare

Do you know your way around Amazon Seller Central and want a role with more variety than a pure marketplace job? Our client, a growing e-commerce business near Bidford-on-Avon, is looking for a well-rounded E-Commerce Administrator to take ownership of their Amazon channel — and to get stuck into the logistics and marketing that sit either side of it.

This is deliberately a multi-hat role. Amazon is the core of it, but you'll also coordinate order fulfilment and returns, and support the marketing that drives online sales. It will suit someone who enjoys variety and wants to grow with an expanding online operation, rather than a specialist who only wants to work in one lane. Commutable from Alcester, Stratford-upon-Avon, Evesham, Redditch and Studley.

• Job Title: E-Commerce Administrator (Amazon Marketplace)
• Salary: £30,000 per annum, dependent on experience
• Contract: Permanent, full-time
• Location: Near Bidford-on-Avon, Warwickshire — office based
• Hours: Monday to Thursday 07:30 – 16:00, Friday 07:30 – 15:00 (some flexibility available for the right person)

The role splits three ways: Amazon marketplace management, order and returns logistics, and marketing support. You will make sure products are listed accurately and compliantly, orders reach Amazon and other fulfilment locations on time, and opportunities to grow online sales are spotted and acted on. You'll work closely with colleagues across sales, logistics and marketing, and have real scope to shape how the marketplace operation develops.

Amazon and online marketplaces

• Create, maintain and update product listings across Amazon and other online marketplaces
• Review and optimise product content to improve visibility, customer engagement and sales performance
• Check that all products meet Amazon's compliance standards for the UK and EU
• Support the ongoing development and growth of the Amazon marketplace presence
• Research and explore opportunities to expand into additional online marketplaces and sales channels
• Resolve marketplace queries and support customers where required

Order administration and logistics

• Coordinate and manage the administration of customer orders, ensuring timely delivery to Amazon and other fulfilment locations
• Monitor and manage returns from Amazon, including overstocked, damaged or slow-selling items

Marketing support

• Support the wider team with marketing activity linked to online sales — product content, promotions and campaign support

• Hands-on experience of Amazon Seller Central or Amazon Vendor Central — this is essential
• Someone genuinely well-rounded, who is happy wearing several hats across marketplace, logistics and marketing rather than working in a single specialism
• Previous administration experience, ideally within e-commerce, sales support or logistics
• Strong organisational skills with excellent attention to detail
• The ability to work independently, self-motivated and able to problem solve
• Good working knowledge of Microsoft Office, particularly Excel
• Confidence working with data, product information and online systems
• Good communication skills and the ability to liaise with multiple stakeholders
• A proactive approach and a willingness to identify process improvements and growth opportunities

• Experience with Amazon PPC advertising, including budget monitoring, keyword and search optimisation, and reporting on ACOS / ROAS
• Understanding of other online marketplaces such as eBay, TEMU, Joybuy or similar
• Comfortable working with API-driven reports and automated data tools, or happy to learn the systems that feed them
• Any marketing experience — product photography, copywriting, email or social
• Strong IT skills — confident picking up new software and troubleshooting everyday technical issues independently

• £30,000 per annum + dependent on experience
• 25 days holiday plus bank holidays
• Private healthcare through Vitality
• Death in service insurance
• Early finish on a Friday (3pm)
• A genuinely varied role with scope to grow alongside an expanding e-commerce operation

If you have hands-on Amazon experience and you're looking for a broader role — E-Commerce Administrator, Marketplace Administrator, Amazon Account Administrator or Ecommerce Assistant — apply today with an up-to-date CV.

Applications are handled confidentially on behalf of our client, whose identity will be shared with shortlisted candidates. Arden Personnel is acting as an Employment Agency in relation to this permanent vacancy.

Contact Arden Personnel — (url removed) | (phone number removed) (Alcester) | (phone number removed) (Redditch)

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About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer.