Electrical Service Administrator in The Boldons, South Tyneside

A well-established HVAC and Building Services company is seeking an Electrical Service Administrator to join their team on a full-time, permanent basis. 

The successful candidate will play a key role in the day-to-day coordination of electrical works, ensuring jobs are scheduled efficiently, contractors are kept informed and customers receive excellent service.

Responsibilities

• Planning, scheduling and coordinating electrical works for contractors.

• Using internal systems to manage jobs, update records and monitor progress.

• Handling incoming calls, emails and customer enquiries professionally.

• Liaising with contractors, customers and internal teams to ensure smooth operations.

• Managing appointments and ensuring works are completed within agreed timescales.

• Carrying out general administrative duties and maintaining accurate records.

• Resolving scheduling issues and responding to changes efficiently.

• Providing excellent customer service at all times.

Requirements

• Previous experience in an administrative or coordination role.

• Excellent communication and customer service skills.

• Strong organisational skills with the ability to prioritise workloads.

• Confident using computers and administrative systems.

• Ability to work well under pressure in a fast-paced environment.

• A positive, professional attitude with excellent attention to detail.

What's on Offer:

• 30 days annual leave, including Bank Holidays.
• Company pension scheme.
• Ongoing training and continuous professional development.

This is a permanent position, and Coleman James are acting as an Employment Agency.