Employee Benefits Administrator

Employee Benefits Administrator
£27,000 - £29,000 P.A (DOE)
Full Time, Permanent
Peterborough

We are looking for someone who is seeking a long-term career opportunity!

Our client focuses on delivering high-quality service and building long-term relationships within financial services and group risk schemes.

They are looking to recruit an Employee Benefits Administrator to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path.

Key Responsibilities:

• Provide day-to-day administrative support to the Employee Benefits team.
• Liaise professionally with clients, HR and Payroll representatives, and external providers via telephone and email.
• Respond to internal and external enquiries promptly.
• Act as the main point of contact for allocated cases, managing communications between clients, advisers and product providers.
• Process new business applications, policy amendments and annual renewals.
• Support the onboarding of new clients.
• Analyse and review departmental data.
• Maintain a strong working knowledge of healthcare and group risk products.
• Provide additional administrative and operational support to the Head of Employee Benefits Administration and Head of Employee Benefits Advice as required.

Experience Required:

• Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits.
• Excellent time management and organisational skills with the ability to prioritise workloads.
• Strong analytical skills and attention to detail.
• Exceptional written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Client-focused with the ability to address and resolve queries effectively.

Benefits:

• £27,000 - £29,000 P.A (dependent on experience)
• Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)
• 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
• On-site parking
• Pension scheme - 5% matched contribution and National Insurance kickback
• Death in Service - life cover up to 4x annual salary
• Critical Illness Cover - up to 2x annual salary
• Dental scheme
• Private Medical Insurance
• Lunch paid for by company
• Exam support for professional qualifications

If you are interested in this Employee Benefits Administrator position, please apply within.

Applications from outside the UK will not be considered.