Employee Relations Advisor in City of London, London

• Provide end-to-end advice and support on employee relations matters including but not limited to disciplinary, grievance, absence management, performance management, probation, capability, misconduct, redundancy, TUPE, flexible working and family leave.
• Manage discipline, grievance, absence, performance and appeal cases, providing clear, risk-based recommendations and legally compliant outcomes.
• Respond to ER tickets and queries within agreed SLAs (within one working day), progressing cases in line with policy and legal timeframes.
• Support investigations, attend hearings, draft correspondence, and prepare outcome letters and appeal documentation.
• Maintain accurate case documentation and keep case management systems up to date.
• Apply human-centred principles to case handling, ensuring approaches are grounded in empathy, fairness and coworker needs.
• Support with HR shared services tickets as and when required.
• Support organisational change processes such as TUPE, redundancy and restructures, ensuring consistent, people-centred and legally compliant execution.
• Contribute to the continuous improvement of ER processes, procedures, templates,toolkits and guidance.
• Support the adoption of AI and self-service HR tools, identifying opportunities to improve efficiency, effectiveness and coworker experience.
• Act as a trusted advisor to managers, senior leaders, stakeholders and HR, providing insight, recommendations and structured options to support decision making.
  
  

• CIPD Level 5 qualification.
• Experience with Workday and other HR systems.
• Experience using case management and workflow tools (e.g. ServiceNow, SharePoint), with the ability to adapt quickly to new digital and AI-enabled platforms.

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003